How to Submit Handshake Evidence and a Professional Headshot
A practical guide to preparing the two required Heart Spark profile uploads: a clear Handshake application snapshot and a professional personal headshot.
DIRECT ANSWER
In brief
Heart Spark intern profiles require two separate uploads: a snapshot from the applicant’s Handshake application showing the relevant intern role and a professional picture or headshot showing the intern as a person. The Handshake evidence supports role review; the headshot supports accurate profile representation. Each file is stored through a protected profile upload route.
KEY TAKEAWAYS
What to remember
- Use a clear Handshake snapshot that shows the relevant role context.
- Crop unrelated browser and account information when possible.
- Upload a recent, recognizable head-and-shoulders image.
- Do not substitute a logo, avatar, group photo, or unrelated document for the headshot.
- Review both files before submitting the completed profile.
The two uploads answer different questions. The Handshake snapshot helps document what appeared in the written application. The professional headshot helps authorized program participants recognize the person connected to the profile. Preparing each file intentionally improves clarity while reducing unnecessary exposure of unrelated information.
What should the Handshake snapshot show?
Capture the portion of the Handshake application that identifies the relevant internship opportunity, role, or application response needed for role comparison. Include enough context for an administrator to understand what the image represents. If a single view cannot show the necessary context, create a readable document without adding unrelated private material.
What should be removed from the snapshot?
Crop browser tabs, unrelated applications, personal messages, financial details, passwords, security codes, and information about other people. Preserve the applicant name or application context only when needed for the authorized review purpose. Never alter the substantive role information.
Which file types work for Handshake evidence?
The profile accepts JPG, PNG, WEBP, or PDF files up to 10 MB for the Handshake role snapshot. Choose a format that keeps text readable. Before uploading, open the file and zoom in enough to confirm that the role evidence is legible.
What makes a headshot professional?
Use a current image with one person, clear focus, even lighting, an uncluttered background, and a head-and-shoulders composition. Wear clothing appropriate for a professional learning environment. The goal is recognition and a thoughtful presentation, not expensive studio photography.
What should not be used as a headshot?
Do not upload a company logo, illustrated avatar, group photo, heavily filtered image, full document scan, or picture where the face is too small to identify. Avoid images containing patient information, badges with unnecessary identifiers, or confidential workplace material in the background.
Which headshot files are accepted?
The protected profile route accepts JPG, PNG, or WEBP images up to 5 MB. A square or portrait-oriented image usually adapts well to profile cards. Check the crop on a phone-sized screen so the face remains visible when the image is displayed responsively.
How are the files used?
The intern can view the stored profile evidence, and authorized administrators can review it in the identity evidence directory. The Handshake file supports application-role comparison. The headshot is used to represent the intern within protected profile experiences. Upload access remains authenticated.
What if an upload fails?
Confirm the file type and size, use a stable internet connection, and try again without closing the profile. If the issue continues, record the exact message and a screenshot that excludes sensitive information, then use the official support pathway. Do not email credentials or private application records through an unapproved channel.
FREQUENTLY ASKED QUESTIONS
Questions and direct answers
What two uploads are required for a Heart Spark intern profile?
A Handshake application snapshot for the relevant role and a professional personal headshot.
Can the Handshake evidence be a PDF?
Yes. JPG, PNG, WEBP, and PDF are accepted for the Handshake snapshot, subject to the file-size limit.
Can an avatar replace the professional headshot?
No. The required upload should be a recognizable professional picture of the intern as a person.
Who can access the uploaded evidence?
The intern and authorized administrators can access protected profile evidence through authenticated routes.